G✦GameAJSContact
ACCOUNT CONTROL

Account Deletion.

Request account and associated-data deletion, including after uninstalling.

GameAJS · Epic Roots: Chowka Bara & More · Last updated 6 November 2026

ACCOUNT CONTROL

Request account deletion

Request deletion of your Epic Roots player account and associated data without reinstalling the Game. Our existing verification service checks account ownership before scheduling deletion.

Open verified deletion service

The secure verification service opens at api.gameajs.com. You can use it even after uninstalling the Game. If your account is Guest-only or verification is unavailable, contact GameAJS Support.

Delete an account from the Game

Open Account Settings → Delete Account. Follow the verification and confirmation steps. Existing saved progress, purchases and identity records are not deleted merely by viewing the deletion screen.

Delete an account after uninstalling

Select Open verified deletion service above. For a linked account, use the same Google identity linked to your Epic Roots account to request deletion, check the request status or cancel an eligible pending request. Guest-account owners or users unable to verify should use the support contact for alternative ownership verification.

What happens after verification?

  1. Verify ownership. We require appropriate verification before acting on an account.
  2. Confirm the request. The existing backend schedules verified account deletion seven full days later, calculated in UTC.
  3. Cancellation period. An eligible pending request can be explicitly verified and canceled before processing begins. Merely signing in does not cancel deletion.
  4. Completion. Account access, relevant progress, Coins, Gems, cosmetic entitlements and associated data are removed under the deletion workflow, except records legitimately retained for legal, financial, security or fraud-prevention needs.

What information is affected?

Deletion affects the account and associated player identity, supported cloud progress, Friends relationships, virtual balances, equipped and owned cosmetics, and other account information under GameAJS control. Independent records held by external providers, such as Google Play, are governed by those providers' policies.

Some transaction, security and compliance evidence may be retained where legally justified. See the Privacy Policy: Retention and Deletion.

Need help?

If you have a Guest account, no longer have the original device, cannot access the linked Google identity, or the verified service is unavailable, email [email protected]. Describe the problem and provide a player ID if known. Do not send passwords, Google ID tokens, session credentials or complete payment details.